xknown
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No replacement card after 3 months
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Friday, July 30, 2010 3:12 PM
( #1 )
Hello,
I wonder if anyone is working in the support team, my card has expired on may. Back then (since March) I requested a replacement card but it never arrived. After opening many support tickets, I "got the chance" to request a new card two weeks ago. It still does not arrive. It seems that once again I will not receive it.
In addition to that, I am receiving an email stating that my account will not longer receive payments because of my expired card.
Since nobody takes care of support tickets, I hope someone working for payoneer could contact me.
I want to cancel my account but without losing the money that I already have.
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Allan
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496
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Re:No replacement card after 3 months
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Friday, July 30, 2010 3:15 PM
( #2 )
Hi,
Sorry you have been having trouble. Can you please send me your Ticket ID so I can help?
Thanks,
Allan Payoneer Forum Admin
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xknown
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Total Posts
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2
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- Joined: 7/10/2010
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Status: offline
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Re:No replacement card after 3 months
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Friday, July 30, 2010 3:25 PM
( #3 )
Allan
Hi,
Sorry you have been having trouble. Can you please send me your Ticket ID so I can help?
Thanks,
Hi, One of the tickets is LTK145023356380X Can you tell me who can help me to get the money I have and the cancel my account ?
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Allan
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Total Posts
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496
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Reward points
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0
- Joined: 8/7/2008
- Location: Payoneer HQ
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Status: offline
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Re:No replacement card after 3 months
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Friday, July 30, 2010 5:06 PM
( #4 )
Someone will be in touch.
Thanks,
Allan Payoneer Forum Admin
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