I have balance on my Payonner account but 0.00 EUR on card — Payoneer Community

I have balance on my Payonner account but 0.00 EUR on card

damjanmiloshevskidamjanmiloshevski Member Posts: 1
edited May 19 in Meet and Greet
Hi, I'm having an issues with my Payoneer card, I cannot use it for payments and on ATM because there are no funds available on the card but there are in the account. Can you please tell me how to load the funds on the card so that I can use it or do I need another card for EUR currency :'( . Thanks

Comments

  • Ruth_13Ruth_13 Member Posts: 2
    Iam having the same problem too
  • Ruth_13Ruth_13 Member Posts: 2
    somebody help
  • Jason_PayoneerJason_Payoneer Administrator Posts: 106 ✭✭

    The card initially issued is a USD card. To access funds in other currencies you will need cards programmed to that currency and connected to that balance. From the drop-down menu at the top of the page from your Payoneer account, select the card balance for which you want to order a card and click on "Order Card". After entering your shipping address and confirming your account details, your card order will be processed and you will receive a confirmation email for the order.

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