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The First Money Load Attempt Rejected By The Bank/credit Card Company


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#1 cherairabdelhafid

cherairabdelhafid

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Posted 05 May 2011 - 10:33 PM

hi , i'm new to payoneer by i'm so glad that i receive my credit card today , i want to my
payoneer account and activate my account , half day after that i tried to load some money
to my account but i get this message it says :


Payment ID: xxxxxx Payment Date (EST.): 05/05/2011 18:11
Load Status: Rejected By The Bank/Credit Card Company
Amount to Load: $20.00 (applicable fees will apply)
Loader details: laoubi mohamed


i didn't understand a thing , what should i do to be able to receive payments ?
i'm so exited , can't wait to start using my card , please help

#2 Nissim

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Posted 06 May 2011 - 10:45 AM

hi , i'm new to payoneer by i'm so glad that i receive my credit card today , i want to my
payoneer account and activate my account , half day after that i tried to load some money
to my account but i get this message it says :


Payment ID: xxxxxx Payment Date (EST.): 05/05/2011 18:11
Load Status: Rejected By The Bank/Credit Card Company
Amount to Load: $20.00 (applicable fees will apply)
Loader details: laoubi mohamed


i didn't understand a thing , what should i do to be able to receive payments ?
i'm so exited , can't wait to start using my card , please help


Hey,

Firstly, welcome to Payoneer!

I don't have access to see your specific account details, however if you just received the card it's likely that you have not received any payments from your affiliate program as of yet (the affiliate you applied for the card with).

If you have contacted our Customer Support department they will be able to check the payment details and give you an exact reason, however I suggest you wait until you receive an affiliate payment and try again.

Thanks.
Nissim
Head of Community at Payoneer
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