Wrong Account

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Wrong Account

#1 raylene

Newbie

Group: Members
Posts: 1
Joined: 14-April 12

Posted 14 April 2012 - 02:04 PM

I have a big problem. I received my payonner card and i have activated it, but it appears another account associated with my card, because a friend made me the card's request and now appears her account associated with. How can i delete it and to put my right account? I can't receive money from the site where i am working in this way because if i want complete the payment information form it tell me that something is wrong. I've sent 3 emails to payonner but without answers and tomorrow will be the last day to receive my money. Help me please. Thanks

#2 Nissim

Payoneer Community Manager

Group: Administrators
Posts: 885
Joined: 06-April 11

Posted 14 April 2012 - 05:26 PM

raylene, on 14 April 2012 - 02:04 PM, said:

Hi Raylene,

As this issue pertains to sensitive account information, you will need to resolve it directly with customer support. You can reach them directly for live support via telephone or live chat, Sunday-Friday from 9AM-6PM EST.

Nissim A.
Payoneer Community Manager