Two Cards Issue

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Two Cards Issue

#1 Tanveer

Newbie

Group: Members
Posts: 2
Joined: 26-January 12

Posted 26 January 2012 - 03:28 PM

Hi Payoneer,
I've got my first card that reached to me after 3 months & you've also sent me another card which is not reached. I want to activate this card as I am not sure about getting 2nd card or not. I've got the card number [removed by admin] (last 4 digits). You are requested to please activate this card & forget about the 2nd card you sent.

Your email form does not work to put the details. Live chat is too late so please assist me here.

Thanks,
Tanveer

This post has been edited by Nissim: 26 January 2012 - 08:09 PM
Reason for edit: Removed sensitive account details

#2 Nissim

Payoneer Community Manager

Group: Administrators
Posts: 559
Joined: 06-April 11

Posted 26 January 2012 - 08:08 PM

Hey Tanveer,

Our live chat service is currently available, I would advise contacting support that way.

Checking your account, I can see that our account approval department has requested a copy of your photo ID. You may follow up with them via e-mail.

Nissim A.
Payoneer Community Manager