Account Has Blocked

a blocked payoneer account, can it be active again?
and if it can not be active again, will the balance in the account be returned to the funding source?


  • Adam_PayoneerAdam_Payoneer Posts: 1,087Administrator ✭✭✭✭✭✭✭

    Hi @teguh_nanda,

    In most cases a blocked account can easily be reinstated. If there is an existing balance or funding source with said account, it should be accessible upon reinstatement of the account.

    It's unheard of for an account not being reinstated with an existing balance and even if it is possible, Payoneer support will provide assistance in getting the funds to your local accounts or transfer them to a newly set up Payoneer account, depending on the circumstance.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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