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Re: Why Isn't My Account Approved? An FAQ.
I have submitted all the documents required and contacted over a month now, contacted the support and the forum here, but every time I'm getting the same answer.
We are busy so we were not able to approve your account. I mean let's be honest your approval process is 3 - 5 days. Now it already past almost 2 months, X10 times the approval time and you never even reviewed my documents.
I cannot believe that Payoneer is so busy that could even review my documents in all this period. I don't really know what's going on and what are your allegations based upon. I just cannot believe that after all this period your still too busy to EVEN review my documents.
As you still have my personal documents and information, based on the GDPR regulations I'm entitled to Request Acknowledgement about my personal information. What are you doing with my documents and why I'm not able to at least delete them from your system?
We are busy so we were not able to approve your account. I mean let's be honest your approval process is 3 - 5 days. Now it already past almost 2 months, X10 times the approval time and you never even reviewed my documents.
I cannot believe that Payoneer is so busy that could even review my documents in all this period. I don't really know what's going on and what are your allegations based upon. I just cannot believe that after all this period your still too busy to EVEN review my documents.
As you still have my personal documents and information, based on the GDPR regulations I'm entitled to Request Acknowledgement about my personal information. What are you doing with my documents and why I'm not able to at least delete them from your system?
claudiuf
8
Re: Two factor with SMS is insecure, period!
My thoughts exactly. It is widely known that SMS for MFA is not secure.
Additionally, if I am out of my home country, my cell phone number does not work so I cannot get an SMS and wouldn't be able to access my account. With it now being enforced, they're forcing me to abandon Payoneer. All my other accounts use an MFA app on my phone (i.e. Google Authenticator, Authy); why can't Payoneer do the same?
Payoneer is out of touch with reality.
Additionally, if I am out of my home country, my cell phone number does not work so I cannot get an SMS and wouldn't be able to access my account. With it now being enforced, they're forcing me to abandon Payoneer. All my other accounts use an MFA app on my phone (i.e. Google Authenticator, Authy); why can't Payoneer do the same?
Payoneer is out of touch with reality.
mowgus
5