Best Of
Re: Payoneer logo permission
Hello, @xfx_wd
Thank you for your interest in Payoneer and our logo!
Any usage of our official logo requires a legitimate permission. It cannot be used or changed in anyway at your personal discretion.
Please kindly reach out to our Sales and Marketing department by filling in the designated form and describing your request. Our representative will get back to you shortly and advise you accordingly.
Thank you for understanding
Re: Другой пользователь перечислил 700$, пришло письмо на почту об получении
@IHaveAQuestion Возможно это было связанно с тем, что информация в аккаунте обновляется каждые 6-ть часов, и хотя средства были зачислены, не отобразились сразу на балансе.
Re: Другой пользователь перечислил 700$, пришло письмо на почту об получении
@makiavella Зачисление средств может занимать несколько часов.
Если средства на баланс не были зачислены, необходимо проверить настройки аккаунта напрямую с нашей поддержкой клиентов, по телефону или через онлайн чат.
Re: Hello all. I got aquestion about registration in the system.
To register for an account you would need an actual, physical bank account in one of the supported currencies. At this time we do not support withdrawals for the local currency in Belarus so you would need to add a bank account that is able to accept USD or EUR transfers.
Thanks!
Re: URGENT CANCEL OF WITHDRAWAL
Hello, @NardineB
Our records show that the transfer in question was successfully cancelled per your request
Please let us know in case if you will require assistance with anything else
Have a beautiful day!
Re: URGENT CANCEL OF WITHDRAWAL
Hi @NardineB, sorry to hear about the mistake.
Today was a US holiday, so bank transfers were not sent. This is good news.
I've gone ahead and placed a request on your behalf to have it cancelled, but in the future, I would advise to contact our customer care team for immediate support.
Thanks!
Re: Atm card
Hi @shahzeb023,
If you have a bank account with Bank Al Habib, you can transfer funds there from your Payoneer account. If you only have a card with them, you can technically add it as a "bank account" to our system, but this method is absolutely not recommended by us and it is not guaranteed that this new transfer method would be approved.
Please use a real bank account to send your funds in order for the funds to be safe at all times.
Thank you!
Re: Пишет для отправки карты нужны 30$
@Diyor Платежи полученные от других пользователей или с электронных кошельков, не учитываются для активации опции с помощью которой Вы можете заказать карту.
Re: Синхронизация денег на счету и карты
@Levchenko Похоже, что вопрос уже должен быть решен. Дайте знать, если это не так.
Re: Cancel Payoneer Debit Card which was ordered by Upwork.
Hi there, @HijabH
I am sorry to hear that you do not need a Payoneer card. Please reach out to the Customer Support department for them to be able to locate your account and cancel the card. They will also advise you whether it will be possible to remove "Upwork" funding source from your Payoneer account.
Thank you