problem with customer support
I have signed up for Payoneer card a one or two months ago. My brother also use Payoneer card for almost two year. I have heard from people about Payoneer's unprofessional customer support agents but never believed it until I talked with one today, named Lucy.
The attitude, agents will to let the customer feel privilaged, professional conduct towards the problem, high-quality resolution skills and a cheerful yet determined commitment top provide a customer someway in which thier problem should be resolved, were all lacking in Payoneer customer live support representatives. I wondor how can even such company like Payoneer could hire such ill-mannered and worthless agents that are noticeably refuting comapnies image and reputation?
Lastly, I do not want to dictate, but Payoneer should and must have a good sutomer support in order to fecilate thier customers worldwide, or soon the whole party will change the boats with other comapnies who are willing great customer service and they do. I am very dissapointed with the behaviour I have faced at Payoneer live chat agent Lucy. I hope Payoneer will do something about their customer service as many of my own collegues and relatives use Payoneer card and are not happy themselves with customer support agents. Thank you!