Card declined, has funds, everything is correct

pollypolly Posts: 70Member ✭✭

Hello,  I would have made this complaint via contact us, but the form is not working.

My card got declined when I tried to pay my telephone bill. I called and they told me the problem was that "the bank was not authorizing the transaction". I have paid this bill in the past with no problem. 

Merchant Name: MOVISTAR PAGO (argentina)
Could you look into the issue as soon as possible? thanks in advance.
By the way: my card has funds, adress and name are correct, I have paid other bills without problem.

Comments

  • MyWayMyWay Posts: 123Member ✭✭

    Hi you should contact Payoneer Customer Support click on the link

     

    http://www.payoneer.com/contactUs.aspx

     

    If the contact form does not work for you

     

    you have two other excellent option you can call or Live Chat With Customer Support Online 24 Hour 

     

     

    Regards

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Hi Polly,

     

    I cannot pinpoint on an issue - you can contact our support department directly at [email protected]

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

Sign In or Register to comment.