I Have Credit On My Card But Are Still Declined My Purchase

adnaneadnane Member Posts: 8
edited April 2012 in Ask The Community
hello,
I tried to buy a lot of sites, and yet I have credit on my card but are still declined my purchase, please this is urgant

thank you

unique ticket number: LTK529016547411X

Comments

  • NissimNissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭
    adnane wrote:

    hello,
    I tried to buy a lot of sites, and yet I have credit on my card but are still declined my purchase, please this is urgant

    thank you

    unique ticket number: LTK529016547411X


    I do not currently see any outstanding authorization charges on your account. If you could please PM me with details of the transactions in question (Date, Amount, Merchant name), I'd be happy to look further into this issue for you.
  • adnaneadnane Member Posts: 8
    hi,
    i have sent the details in PM thank you the problem is all my online orders not work
  • NissimNissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭
    adnane wrote:

    hi,
    i have sent the details in PM thank you the problem is all my online orders not work


    The card can be used online with any merchant that accepts debit MasterCard. There may be an issue on the merchant's end, or another technical issue. I can check, but would need the transaction details (haven't received a PM yet).
  • adnaneadnane Member Posts: 8
    thank you Nissim PM sent
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