us payment service has not yet been verified ?
My ticket code is:
I received this email:
Your ticket code is LTK12153010032305X. Please use this code in any further communication.
We see that you have a pending payment, however your US Payment Service has not yet been verified. We would like to assist you in verifying the service so that the pending payment can be completed and funded to your card.
In order to verify your US Payment Service, please provide us with a full screenshot of your PayPal incoming payments history page.
In addition, please provide us with invoices of your freelance work or any additional info that may help us establish your line of work.
Please note: You may continue to transfer payments to your US Payment Service; however they may only be loaded to your card once you have verified the service. Once you have completed the one-time verification process, future payments will be funded automatically.
I reply with documents (screenshot picture).
but no answers from service.
please need your help to activate account and receive my payment.