Payoneer Freelancer Card expired?

Dear admin, 

                  I got registered to Payoneer.com a couple of months ago via Freelancer. Now, I'm trying to sign in with my username and password, it's not showing me anything. I did click on "Forget your Password" . It seems to me that I have no account on Payoneer.com I have your ATM card.. Is my card expired? What should I do? Please help asap. 

Thank you

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