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Balance is not displayed after login

alex.ravenalex.raven Member Posts: 2
in Payoneer Mobile App

After logging in, I don't see my card's balance. And there is no way to refresh. Screenshot is attached.

Comments

  • RomiRomi Community Manager Member Posts: 2,692 ✭✭✭

    Hi Alex,

     

    Which device and operating system are you using?

    Romi

    Community Manager at Payoneer

    Find us on Facebook & Twitter

  • alex.ravenalex.raven Member Posts: 2

    Hi Romi,

     

    Its HTC Desire HD with Android 2.3.

  • RomiRomi Community Manager Member Posts: 2,692 ✭✭✭
    edited November 2013

    Hi,

     

    I've sent this over to our technical team, they will look into it and try to see what's wrong. Thanks for notifying us!

    Romi

    Community Manager at Payoneer

    Find us on Facebook & Twitter

  • thilanka111thilanka111 Member Posts: 37 ✭✭

    The same thing happens in my app too. What I do is I change the currency to , say GBP, and then change it back to USD. Then the balance is displayed. Mine is HTC Salsa Android 2.3.3

  • RomiRomi Community Manager Member Posts: 2,692 ✭✭✭

    Hi Thilanka,

    Thanks for letting us know - our technical team is on it to check what the issue is.

    Romi

    Community Manager at Payoneer

    Find us on Facebook & Twitter

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