New Features Can't available for Elance User's

Why Elance user can't use 'Bank withdraw' and 'Payoneer to Payoneer Transfer' features?

Comments

  • RomiRomi Community Manager Member Posts: 2,542 ✭✭✭

    This is since Elance as our partner does not offer these services - GBT service is not available and some partners disable the card to card option for their payees. This is due to the partner agreement we have with Elance.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • DrawInDesignDrawInDesign Member Posts: 3
    Romi wrote on November 20 2013, 12:15 PM: »

    This is since Elance as our partner does not offer these services - GBT service is not available and some partners disable the card to card option for their payees. This is due to the partner agreement we have with Elance.

     

    Is there anyway to disconnect it from elance and converted to be your direct customer?

  • RomiRomi Community Manager Member Posts: 2,542 ✭✭✭

    Please note that the Card to Card service is only available to active customers - active meaning, actively receiving payments from partners or via the US Payment Service.

    As for the GBT service - Elance specifically does not have this option. There is another option where if you reach a balance of at least $20,000, you can contact us and ask to transfer funds to your local bank account.

     

    I'm sorry if I mislead you - if you originally signed up through Elance you cannot convert to direct.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

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