Payment still in approval status from 14 November!

sintexsintex Member Posts: 11

Dear Support,

 

I have a payment that is awaiting approval by 6 days (November 14th).

 

This is the payment ID: 8499902

 

I received the following payments regularly, but this payment is still to be approved, as if the system had forgotten to approve it.

 

I reported the incident twice to the support via chat, but the situation does not change, and I have no updates about it.

 

Please, check it, i need my money.

 

Thanks.

 

Comments

  • RomiRomi Community Manager Member Posts: 2,542 ✭✭✭

    Hi,

    I see the relevant department has emailed asking you for more information as part of a general re-review of USPS accounts.

    Once you reply to this email with the requested details we'll be able to continue reviewing your payment.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • sintexsintex Member Posts: 11

    Hi Romi,

     

    replied 1 hr ago.

     

    Please, let me know asap.

     

    Thanks.

  • RomiRomi Community Manager Member Posts: 2,542 ✭✭✭

    Please allow 1-2 business days for the department to review the information and get back to you.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • sintexsintex Member Posts: 11

    Still no reply  :-/

  • RomiRomi Community Manager Member Posts: 2,542 ✭✭✭

    Hi - I see that your USPS has been re-reviewed and was approved. You can continue receiving payments.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

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