Card not recieved after a month

naturecoldnaturecold Member Posts: 3
edited November 2013 in Ask The Community

Hi, I applied for Payoneer Card on September 25th and was Approved on October 8th. 

 

"Your card is estimated to arrive between 11 Nov 2013 and 18 Nov 2013"

 

But I haven't recieved the card and it's November 20th, also I got a mail on November 18th saying to Activate the Card, but I don't have the card still.

 

Reference Number 3154666

 

Thanks.

Comments

  • RomiRomi Community Manager Member Posts: 2,542 ✭✭✭

    Hi,

    Please allow until Nov 25th just to rule out any delay. I suggest to also check with you local post office.

    If the card doesn't arrive by then, please contact support: http://www.payoneer.com/contactus.aspx

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • naturecoldnaturecold Member Posts: 3

    Ok thank you for the reply.

  • naturecoldnaturecold Member Posts: 3
    edited November 2013

    Hi, I haven't received the card still after a week of the estimated arrive time November 18th.

     

    I have sent an email to support.

     

    Ticket Number LTK12153010096756X.

     

    Thanks.

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