Card renewal still pending
I have requested for a card renewal on April/May 2013 (I can't remember exactly) since my current card expired on June 2013. But my application status is still pending for review or approval. This is my second card renewal, by the way.
As far as I can remember, I received an approval email regarding the card renewal request. But unfortunately, I have deleted it since I was sure that everything is all right. So I don't know if there is a card renewal reference number or something.
I would like to know when will my card be actually approved, please.
My ticket number is LTK12153010119757X.