Abuse on exchange rates

daxiedmadaxiedma Member Posts: 5

I had been a Payoneer user for almost 4 years now, several services are real benefits, but the cost now looking back is quite abusive, and not about fees those are standard all over the world, what I really mean is the exchange rate (no one controls this and Payoneer who suppose to follow international changes never respect that), as a sample, I am traveling in mexico visiting some family, each dollar is set at 12.45 minimum and 13.35 sale... Payoneer exchange is less that 12! A tremendous rape that we must reevaluate when using this service.... 

Comments

  • RomiRomi Community Manager Member Posts: 2,542 ✭✭✭

    Hi,

     

    I'm sorry to see you're upset with this. Please note that we follow MasterCard's exchange rate and don't perform the conversion ourselves.

    Romi

    Community Manager at Payoneer


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