Withdraw to bank account option is not available

lhoang8500
lhoang8500 Member Posts: 2
in Ask The Community

Hello Nissim,

 

 

I have a Payoneer account but i don't know how to withdraw money directly to my local bank account. In the withdraw menu, there isn't any option to withdraw to local account. I know that all new Payoneer account have this option by default. 

 

Please take a look into my account and enable/active this service. The email is [email protected]

Thank you !

Best Answer

Answers

  • Romi
    Romi Community Manager Member Posts: 2,542 ✭✭✭

    Hi!

     

    First of all thank you for your message. Secondly, I'm sorry for the slightly misleading information you received in your email to our support department - our terms change and are very dynamic so sometimes it's hard to keep track :)

     

    Regarding our Card to Bank service - you won't see the option until we activate it. There's a procedure that must be done beforehand. If you'd like to get more details please PM me and I'll gladly give them to you.

    Romi

    Community Manager at Payoneer

    Find us on Facebook & Twitter

  • langau
    langau Member Posts: 74 ✭✭

    when will we the old account holders get option of Card to Bank service?

  • Romi
    Romi Community Manager Member Posts: 2,542 ✭✭✭

    Hi langau,

     

    This service is new and is given to account holders who request it and meet certain requirements. If you'd like me to check this for you, please PM me with the request and your email and I'll gladly help you.

    Romi

    Community Manager at Payoneer

    Find us on Facebook & Twitter

  • langau
    langau Member Posts: 74 ✭✭

    Hi Romi, thanks, i have sent you a PM. please check

  • zani
    zani Member Posts: 6
    Romi wrote on December 11 2013, 11:04 AM: »

    Hi!

     

    First of all thank you for your message. Secondly, I'm sorry for the slightly misleading information you received in your email to our support department - our terms change and are very dynamic so sometimes it's hard to keep track :)

     

    Regarding our Card to Bank service - you won't see the option until we activate it. There's a procedure that must be done beforehand. If you'd like to get more details please PM me and I'll gladly give them to you.

    hi Romi , i also want to activate this option in my account . will you please do that for me ? 

    thanks

  • zani
    zani Member Posts: 6

    hi , i have the same issue . can you please help me romi ? 

    thanks 

  • bindub21
    bindub21 Member Posts: 1 ✭
    Hi Romi, I have sent you a PM, please could you check and get back to me as soon as possible.
    Thanks, Bindu
  • likoper
    likoper Member Posts: 1 ✭
    hi Romi , i also want to activate withdraw option in my account . will you please do that for me ?

    thanks
  • [Deleted User]
    [Deleted User] Posts: 595 ✭
    Hi @likoper, please contact out customer support to request adding withdraw to bank service: https://payoneer.custhelp.com/
  • Aksn2310
    Aksn2310 Member Posts: 1 ✭
    in my account withdraw option not showing, whats the problem???? when i can withdraw in bank??
  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,022 ✭✭✭✭✭✭✭
    Aksn2310 said:
    in my account withdraw option not showing, whats the problem???? when i can withdraw in bank??
    There can be one of two reasons: Either your country is not supported for withdrawing funds to your local bank at this time or this function needs to be activated for your Payoneer account. The best way to figure this out is to contact Payoneer support directly so they can review your individual case.  

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • antejuraga
    antejuraga Member Posts: 1 ✭
    edited August 2017
    Im Ante Juraga

    I have a Payoneer account but i don't know how to withdraw money directly to my local bank account. In the withdraw menu, there isn't any option to withdraw to local account. I know that all new Payoneer account have this option by default. Please take a look into my account and enable/active this service.

    Thank you !
  • mittu
    mittu Member Posts: 1 ✭
    Hello

    I m new to Payoneer, so currently i received my first payment in payoneer but i don't know how to withdraw money to my local bank account. bcz there is not any option available. and i can see that my payment is in pending,

    Please help me to resolve this. my email id is [email protected]

    Thanks!
  • [Deleted User]
    [Deleted User] Posts: 1,147 ✭

    Dear @mittu , You may not see the withdraw tabs because the withdrawal is automatically initiated to your bank account every 24 hours.

  • uptimex
    uptimex Member Posts: 1 ✭
    Hi, I have the same problem, I haven't been using my account for a while, but I have a card etc.
    Now I want to activate a bank account, but there is no option to add a bank account. What should I do now? I don't want to create a new account only to achieve it.
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,561 ✭✭✭✭✭✭✭

    Hi @uptimex,

    If you still have this issue you should be able to add a bank account using the Bank Accounts feature on your account.

    To access Bank Accounts please follow these steps:

    1. Log in to your Payoneer online account.
    2. From the main menu, go to Settings and choose Bank Accounts.

    For more information on this and how to add a bank account and why you may not be able to, here's a helpful FAQ about this issue.

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