Money Loaded to my new inactive card

Hi , 

I have requested new Card cause my current one will expire soon , my request was approved and the new card is added to my account , but i have to wait for one month to receive it (arround 7-8-9 January )

MY PROBLEM : i have sent money to my account and it was added to the inactive card , so i can't purchase any thing until my new card is Activated 

MY Question : is there any Solution to load money to the old card ?

Thanks 
 

Comments

  • RomiRomi Community Manager Member Posts: 2,542 ✭✭✭

    Hi,

    Once you ordered a new card, any payments will automatically be transferred to it since you cannot have 2 cards at one time. You can try to contact customer support and see if they can help somehow but most likely you'll need to wait for the replacement card. 

    http://www.payoneer.com/contactus.aspx

    Romi

    Community Manager at Payoneer


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