Money Loaded to my new inactive card

trevor1989
Member Posts: 7
Hi ,
I have requested new Card cause my current one will expire soon , my request was approved and the new card is added to my account , but i have to wait for one month to receive it (arround 7-8-9 January )
MY PROBLEM : i have sent money to my account and it was added to the inactive card , so i can't purchase any thing until my new card is Activated
MY Question : is there any Solution to load money to the old card ?
Thanks
0
Comments
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Hi,
Once you ordered a new card, any payments will automatically be transferred to it since you cannot have 2 cards at one time. You can try to contact customer support and see if they can help somehow but most likely you'll need to wait for the replacement card.
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