Money Loaded to my new inactive card

Hi , 

I have requested new Card cause my current one will expire soon , my request was approved and the new card is added to my account , but i have to wait for one month to receive it (arround 7-8-9 January )

MY PROBLEM : i have sent money to my account and it was added to the inactive card , so i can't purchase any thing until my new card is Activated 

MY Question : is there any Solution to load money to the old card ?



  • Romi
    Romi Community Manager Member Posts: 2,542 ✭✭✭


    Once you ordered a new card, any payments will automatically be transferred to it since you cannot have 2 cards at one time. You can try to contact customer support and see if they can help somehow but most likely you'll need to wait for the replacement card.


    Community Manager at Payoneer

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