Waiting for more than a month for card approval!

Hello. My card will expire on January 2014 and I applyed for a new card on 11/04/2014 (yes, November 4th!!). I don't still have any information on when the card will be issued (it's more than a month), and by the way, I will find myself in a big trouble as my card will expire during New Year holidays (when I go on vacation) as there is no way I'll get it before.. Very dissapionted, as I did'n even know that I should get an approval first - I googled it btw. Was checking my mail box every day. Why there is such a delay? Why the sistem doesn't let know that I should get an approval? When can I expect an aproval? Thank you.

Reference number: LTK12153010338766X

Comments

  • RomiRomi Community Manager Member Posts: 2,542 ✭✭✭

    Hi,

     

    I'm sorry for this delay and I've contacted the relevant department, asking them to look into this. They will update you via email.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • svetiksvetik Member Posts: 2

    Got an email with approval notice. Thank you!

  • RomiRomi Community Manager Member Posts: 2,542 ✭✭✭

    Great! Happy to help :)

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

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