Unauthorized Transactions On My Card
Had $225.19, tried to Withdraw $200... Insufficient fundsHello,
It's very sad to me to write this. I received money from PayPal today. I had a total of $225.19. I went to my local ATM to withdraw $200.00. I inserted the card, typed my PIN and choose to withdraw $200.00. All I got was a message stating there were "Insufficient Funds". I tried in three different ATMs in the same place (a local bank called Interbank) but I got the same message. Those ATMs charge $6.60 per withdrawing $200, so I knew there was plenty of money to withdraw $200.00.
Since I wasn't able to withdraw anything, I went to the supermarket which is two blocks away and tried in two different ATMs. I couldn't withdraw anything. After trying for the fifth time, I made a balance inquiry and got a voucher stating I had a total of $39.74. The voucher is timestamped 17:29. (18:29 EST). I went home thinking there should be a mistake or something. I came home and checked my balance and all I had was $14.09. I changed my PIN number at 17:52 (18:52 EST) and the ghost transactions stopped after that.
Could you please tell me what to do? I am enclosing a screenshot of the amount I had before going to the ATM. I always take one of those before doing any transactions.
It took me 3 weeks of work to make the money I received through PayPal and I have no money left right now.
PLEASE HELP ME!
FYI, I already called Interbank and explained the problem. They say they cannot help because I am using a foreign card and they cannot check those transactions.