Problem Of Fees

yussefyussef Member Posts: 3
Bonjour

je vous contact pour cette opération de référence :

Auth Number: 36590747
Terminal Id: 111407059469
Date: 4/24/2012 12:58:29 AM
Local Currency Amount:5000.0000 MAD
Amount to charge: $618.22 (Including Fees)

j'ai retiré 5000 dirham marocain (selon le site XE.com 5,000.00 MAD=592.241 USD)

alors pour les frais il y a 2.15+3%
calcul des frais : 592.241*3% = $17.76723
Total de l'opération : 592.241+17.76723+2.15 = $612.15823 mais vous m'avez prélevé $618.22 (Including Fees) sans me donner des détails sur les frais que vous prélevé, (Including Fees)

618.22 - 612.15823 = $6.06177
alors je vous exige de me retourner mes $6.06177,

si je reçevrais le paiement par virement bancaire je ne paye que moins que $20 quelque soit le montant, je comptais utiliser votre service parce que j'ai des milliers de dollars sur le net que je vais recevoir, mais vos frais sont cher par rapport à la banque.

je sais que vous allez me dire que vos frais sont les moins cher sur le marché , mais soyons raisonnable , vous m'avez prélevé $25.98 pour $592.24 retiré, c'est beaucoup, et si je retire $1000 vous me prélevé $25.98*2=$51.96 wow

cordialement

Comments

  • DavidDavid Member Posts: 3,193 ✭✭✭
    yussef wrote:

    Bonjour

    je vous contact pour cette opération de référence :

    Auth Number: 36590747
    Terminal Id: 111407059469
    Date: 4/24/2012 12:58:29 AM
    Local Currency Amount:5000.0000 MAD
    Amount to charge: $618.22 (Including Fees)

    j'ai retiré 5000 dirham marocain (selon le site XE.com 5,000.00 MAD=592.241 USD)

    alors pour les frais il y a 2.15+3%
    calcul des frais : 592.241*3% = $17.76723
    Total de l'opération : 592.241+17.76723+2.15 = $612.15823 mais vous m'avez prélevé $618.22 (Including Fees) sans me donner des détails sur les frais que vous prélevé, (Including Fees)

    618.22 - 612.15823 = $6.06177
    alors je vous exige de me retourner mes $6.06177,

    si je reçevrais le paiement par virement bancaire je ne paye que moins que $20 quelque soit le montant, je comptais utiliser votre service parce que j'ai des milliers de dollars sur le net que je vais recevoir, mais vos frais sont cher par rapport à la banque.

    je sais que vous allez me dire que vos frais sont les moins cher sur le marché , mais soyons raisonnable , vous m'avez prélevé $25.98 pour $592.24 retiré, c'est beaucoup, et si je retire $1000 vous me prélevé $25.98*2=$51.96 wow

    cordialement


    Hello Yussef,

    Unfortunately, we currently do not have French support. Do you mind re-posting your thread in English.

    Thank you.

    Sign up for Payoneer and the US Payment Service

  • yussefyussef Member Posts: 3
    Hi David , m'y message si translat by Google translat

    Hello

    I contact for this reference operation:

    Auth Number: 36590747
    Terminal Id: 111407059469
    Date: 4/24/2012 12:58:29 AM
    Local Currency Amount: 5000.0000 MAD
    Amount to charge: $ 618.22 (Including Fees)

    I removed 5,000 Moroccan dirham (depending on the site XE.com MAD 5,000.00 = $ 592,241)

    then for the costs there 2.15% 3
    Costing: 592,241 * 3% = $ 17.76723
    Total operation: 592 241 +2.15 = $ 612.15823 +17.76723 but you have collected $ 618.22 (Including Fees) without giving me details of the fees you collected, (Including Fees)

    618.22 - $ 6.06177 = 612.15823
    then I would require me to return my $ 6.06177,

    if I receive payment by bank transfer I only pay $ 20 less than whatever the amount, I intended to use your service because I have thousands of dollars on the net that I receive, but your costs are expensive compared to the bank.

    I know you'll tell me that your costs are the cheapest on the market, but let's be reasonable, you've collected $ 25.98 to $ 592.24 removed, it is much, and if I withdraw $ 1,000 you I collected $ 25.98 * 2 = $ 51.96 wow

    cordially
  • DavidDavid Member Posts: 3,193 ✭✭✭
    yussef wrote:

    Hi David , m'y message si translat by Google translat

    Hello

    I contact for this reference operation:

    Auth Number: 36590747
    Terminal Id: 111407059469
    Date: 4/24/2012 12:58:29 AM
    Local Currency Amount: 5000.0000 MAD
    Amount to charge: $ 618.22 (Including Fees)

    I removed 5,000 Moroccan dirham (depending on the site XE.com MAD 5,000.00 = $ 592,241)

    then for the costs there 2.15% 3
    Costing: 592,241 * 3% = $ 17.76723
    Total operation: 592 241 +2.15 = $ 612.15823 +17.76723 but you have collected $ 618.22 (Including Fees) without giving me details of the fees you collected, (Including Fees)

    618.22 - $ 6.06177 = 612.15823
    then I would require me to return my $ 6.06177,

    if I receive payment by bank transfer I only pay $ 20 less than whatever the amount, I intended to use your service because I have thousands of dollars on the net that I receive, but your costs are expensive compared to the bank.

    I know you'll tell me that your costs are the cheapest on the market, but let's be reasonable, you've collected $ 25.98 to $ 592.24 removed, it is much, and if I withdraw $ 1,000 you I collected $ 25.98 * 2 = $ 51.96 wow

    cordially



    Hello,

    I see that you received an answer to this question from customer support department.

    If you have any further questions please feel free to contact me by PM and I will be happy to answer.

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  • Deep InsiderDeep Insider Member Posts: 2
    Are my fees negotiable?
  • DavidDavid Member Posts: 3,193 ✭✭✭

    Are my fees negotiable?


    Hey,

    At this time the fees associated with your account are set fees.

    Sign up for Payoneer and the US Payment Service

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