Who Does Extra Charge?

dimsdims Member Posts: 20
I withdrew $400 from ATM in Russia and my account was charged with $409.35 including $2.15 Payoneer fees.

Who took another $7.20?

Comments

  • NissimNissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭
    Hi,

    I checked your card transaction history, and it looks like what you are referring to is a cross-border fee imposed by MasterCard. A cross-border fee may be imposed when making USD purchases in a country other than that of the card's issuing bank (our bank is Choice bank in Belize). This is not a charge specific to Payoneer, and would apply to all credit/debit cards issued by MasterCard.
  • dimsdims Member Posts: 20
    Nissim wrote:

    is a cross-border fee imposed by MasterCard

    Is it possible to see these fees on mastercard site or something?
  • NissimNissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭
    dims wrote:

    Is it possible to see these fees on mastercard site or something?


    MasterCard lists general details on their site, however I don't believe they list specific fees (if only for MasterCard exclusive products).
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