Global Bank transffer is not helping

ahmad9ahmad9 Posts: 45Member ✭✭

HELLO

 

Using GLOBAL BANK TRANSFER , payoneer sends payment through BARCLAYS BANK

 

they charge $20 fee [ even if amount is $100]

plus they send R-FORM every time even for $60

 

[R-FORM is required for amount above $10,000]

 

 

I am going to share More and Complete details with SUPPORT

 

 

Thank you


Comments

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Hi,

     

    We work with several banks for the GBT service and unfortunately cannot control fees or charges they make on their end - have you already contacted our support department?

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • ahmad9ahmad9 Posts: 45Member ✭✭

    YES, I have sent my issue to customer support

     

    and this is also true : fee charges were not this high since last 2-3 transactions [ BARCLAYS UK is involved in last transactions ]


  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Ok,

    Support will assist you with this. If you'd like me to take a look as well, please give me the ticket number you received (starts with LTK).

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • ahmad9ahmad9 Posts: 45Member ✭✭

    Reference number: LTK12153011071781X


  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Your request is under review and is being checked by the relevant department. You'll be contacted via email regarding this.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • ahmad9ahmad9 Posts: 45Member ✭✭

    THANK YOU [ issue solved now ]


  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    :thumbsu:

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

This discussion has been closed.