Card is not approved and problems with logging in
I would like to ask for your kind help. I ordered my card on January, 7, and it is still not approved until today. I don´t know what to do about it. The worse is that I cannot log in to my account although I remember my log in details - name, password, security question and its answer as well. Reseting the password doesn´t work as well. Every time I try to log in, it says "wrong details" but they are right. I also send an email to a customer support, but they told me only to wait. So I waited until now and nothing happened, I cannot access my on-line account and my card still hasn´t been approved. Someone please help me.