inquire about anonymous transaction

Saboor
Saboor Member Posts: 12 ✭✭

Hi Respected Payoneer Team, 

 

I would like to ask just one thing i had 3rd time this happen in my transaction line , am attaching picture here and want to know what is this :s

 

Comments

  • Romi
    Romi Community Manager Member Posts: 2,542 ✭✭✭

    Hi,

    This just means that a transaction was made without you actually showing the card at the point of sale - meaning an online transaction where you didn't swipe the Payoneer card.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • Saboor
    Saboor Member Posts: 12 ✭✭
    edited February 2014

    How i can Stop such kind of Transactions ? because i did't made these transactions , so i would like to stop this ,any method ?

  • Romi
    Romi Community Manager Member Posts: 2,542 ✭✭✭

    If you did not make these purchases this means your card details were compromised somehow.

    Please contact us immediately, preferably via live chat or telephone: https://www.payoneer.com/contactus.aspx

     

    customer support will assist you. Please note that you won't be able to dispute this small amount (cannot file disputes for amounts under $20).

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter