Payoneer Sending An Email Rquesting Info

Nico

Payoneer just sent me an email requesting that I send them my scanned passport and credit card to [email protected] in order to complete a private load.
But there is no such request in my Payoneer account inbox.
Is this request legitimate or is it a scam?

David

Nico wrote:

Payoneer just sent me an email requesting that I send them my scanned passport and credit card to [email protected] in order to complete a private load.
But there is no such request in my Payoneer account inbox.
Is this request legitimate or is it a scam?

Hey,

This is a legitimate message sent to you by our payment department. This is an email sent because you are the loader in this instance.

Please note we ask for a copy of the card, but we ask you to block out the middle 8 digits.

Thanks for checking.

hamza90k

Hi @David
I applied to create the Payoneer account then after two days I received an email from Payoneer requiring additional information like my id card photo and etc. I also submitted the additional info after that now it is been 4th day and I didn't receive any email update. Please help me I want to approve my account as soon as possible to receive payments from fiverr.