Chip & Pin Vote

Admin Update: The Payoneer EMV card is now available! It will be automatically issued in countries where EMV is required, and if you would like to request one for your account please contact us and we will assist you: https://payoneer.custhelp.com/
Hi Payoneer Team,
Another vote for Chip & Pin. I'm in the UK and although my card has not been declined yet, it can give me hassle when buying. I experience one of these with each purchase:
1. The need to explain to the cashier every time I buy something that it doesn't have Chip & Pin facility and I need to sign instead.
2. A lot of cashier's don't trust the card and ask their manager to confirm its legit, this is time consuming.
3. Many cashier's don't know how to swipe it when processing a transaction.
4. In the big supermarkets when using the Express Checkouts, often the pen to sign with has been stolen, not available, so again time consuming to wait for one to be found.
Please keep us updated on this.
Thanks
Ian
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You need to offer this EMV Prepaid Debit MasterCard card program to Colombian people too because since October 1st of 2014 all Colombian ATMs will not support chipless cards.0
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@samariangirl - The Payoneer EMV card will be automatically issues to all account holders from countries in which EMV is required.
In addition, if you would like to have an EMV card issued now, you can contact us and receive one: https://payoneer.custhelp.com/
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Actually EMV card is required in all ATM in Colombia.0
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I applied for EMV Prepaid Debit MasterCard Card program and I hope Payoneer do not send me a chipless card again. All ATMs in Colombia only accept EMV cards. Help me, please.
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Nissim said:
Hi Guys,
I'm happy to announce that we've started a beta program for the upcoming Payoneer EMV Prepaid Debit MasterCard card! If anyone is interested in applying for the program and being one of the first to receive the new card, please send an e-mail to [email protected] with the following information:
- Your Payoneer account username (e-mail)
- Your country
Thanks again for the feedback!
Hello @Nissim , I'm from Argentina where CHIP cards are not implemented yet, but I do travel a lot and I would love to have one. How or where should I apply for one?
Thanks.
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@Nissim,
The help page that is linked does not explicitly have a link to request a replacement card, with or without an EMV chip. You are required to select a predefined list of help items and there is nothing even close to requesting a card. In addition, you are supposed to provide your country but the list is not in alphabetical order and Germany is not in the list.0 -
Thank you for pointing this out, I'll pass this information on to our support team.
For now, please choose: "Using the Card, Problems with the Card, My Card is Damages"0 -
@Nissim I was recently approved for EUR Payment Service now I want to be sure if this new card has the chip, can you confirm this?0
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@Nissim forget to ask if I want to replace now my original card with a EMV card there would be any cost or is still a beta program? In Venezuela chip is required.0
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Have just received a chip card as a replacement, but apparently its set up for chip & signature not chip & pin, which has a tendency to confuse retailers in the UK (idiot cashier I tried to use it with just kept retrying the transaction until it used up all my balance in preauthorizations :( ) so was wondering if its possible to get a replacement now that uses pins? The header text says that EMV cards are available, but that presumably refers to the chip & signature card I've received?0

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