I can't enter to my account

Hi

 

Every time I want to enter to my account it says that my details are not correct, but I'm sure that my e-mail and password are correct, what should I do now?

 

 

Thank you so much for your help in advance.

Comments

  • RomiRomi Community Manager Member Posts: 2,692 ✭✭✭
    Hi,
    I unfortunately cannot help you with this here on the forum - please contact our support department for assistance: http://www.payoneer.com/contactus.aspx

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • Raza BukhariRaza Bukhari Member Posts: 1

    Hi, 
    Can you please help me to retrieve my password?  I attach an image and highlighted the field. Can you tell me that in " USERNAME " field, what should I enter? My email address or Username? And also is there any possibility to retrieve password using " reference number "?

  • RomiRomi Community Manager Member Posts: 2,692 ✭✭✭

    Hi,

    Your username is the email you signed up with.

    please try resetting your password. You can view this video for assistance: 

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • windowsxp2014windowsxp2014 Member Posts: 12

    Thanks

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