I Have A Question

Hey, guys.
so, I was wondering what will happen if I withdraw all my money and I got a '0' balance, how will the monthly fee will apply then?
And if there's not gonna be any monthly fee, will the card be canceled or deactivated? and are they gonna charge me for a new activation card fee when I reload the account later on?

Comments

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    Hi,

    Welcome to our forum! If you have a $0.00 balance for any given month, we simply will not charge a monthly fee for that month. Your card will not be disabled unless you have an extended period of inactivity (of 6 months to a year).

    Once you've been charged an activation fee, it will not be charged again. If you go a few months without using the card, we don't charge any inactivity fee. Even if your account is disabled due to an extended period of inactivity, your payment method remains active. Once you then receive a new payment, the account can be re-enabled at no cost.
    Nissim
    Director of Community at Payoneer
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