For Nissim: Personal Load Curious Problem
I tried to send you a PM but it says you cannot accept PMHi Nissim,
do you remember me? I had a problem with a Personal Load approval around 2 weeks ago... Then it was cleared finally.
Now I am having another problem.
I received on 05/25 two personal loads from a payer.
He should have been paid 100$ so as seen as he made a mistake and sent out one wrong payment of 50$ he sent immediately after another one for 50$ again (14:00 - 14:02).
Payment IDs are 4095259 and 4095266.
Now the point is: first one was approved already (after almost one day, but I guess in the weekend things always proceed slowly), but the second now it's still waiting for approval after almost a day and half!!!
And the strange thing is: I received after those another payment 20USD (ID 4098592) at 15:26 and this is already approved!
Please note that the person that made 2 payments is the same that submitted his documents to your Security Department before, so procedure should be quite fast!
Can you look into the matter and let me know please?
Thanks for your support and have a nice Weekend