Change Billing Address To Another Country If I Have Multiple Residence?

isstevenissteven Posts: 12Member
Hi,

I have dual residence in two countries, can I change my card billing address to one of another country, as I found some merchants only accept card within same country, I need to change address of the card to get through transaction.

I have proof of residence in both countries.

How to proceed?

Thank you

Comments

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    issteven wrote:

    Hi,

    I have dual residence in two countries, can I change my card billing address to one of another country, as I found some merchants only accept card within same country, I need to change address of the card to get through transaction.

    I have proof of residence in both countries.

    How to proceed?

    Thank you


    Hey,

    Yes, you can change your address to another country, if you are a legal resident of that country.

    You need to contact our Customer Support department, by e-mail, telephone or live chat, and let them know you want to change the country of your billing address. They will ask you for certain documents (most likely proof of residence and a national ID), after which they will update your address.

    For the fastest results, I suggest telephone/live chat.

    Thanks,
    Nissim
    Director of Community at Payoneer
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