Signing up to Payoneer

urbannewsurbannews Member Posts: 17

The oDesk account I registered with is not registered with my name, actually it was for a friend of mine , and now since the account is blocked and since my friend is major now , he wants to get an account of him with his proper name , how can I remove the link of the payoneer account with the odesk account so he can sign up for another one?

Comments

  • RomiRomi Community Manager Member Posts: 2,542 ✭✭✭

    You should only link your own oDesk account to your Payoneer account.

    You and your friend need to contact our support department for assistance in this matter: http://www.payoneer.com/contactus.aspx

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • urbannewsurbannews Member Posts: 17

    Support didn't help, they told me that my account is closed and that's all, my friend want to withdraw his fund from odesk with a new payoneer account of him not mine, I just want to close my account and unlink it from oDesk since I dont have any oDesk account with my name on .

  • RomiRomi Community Manager Member Posts: 2,542 ✭✭✭

    Unfortunately only customer support can assist with this. If your account is closed I cannot help out.

    Your friend can sign up for Payoneer.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • urbannewsurbannews Member Posts: 17

    Thanks for the info but how can he sign up through oDesk, he gets error everytime saying that he already registered ? can you suggest a solution ? support doesn't answer on email ive been sending emails since a week

  • RomiRomi Community Manager Member Posts: 2,542 ✭✭✭

    Hi,

    Emails take around 3 business days to be replied to.

    He can also use the live chat option or call us directly.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

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