card is not up, why?

rudyhsrudyhs Posts: 4Member
I have to resend the 2x and the latter should arrive on 23.04.2014 and 04.30.2014. but till now (05/03/2014) has not reached. my location in Indonesia country, and I desperately need my Payoneer as a business transaction, please help to solve this problem 
 
 
thank you

Comments

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭
    Hi,
    I'm sorry to hear you haven't received your card!
    If you don't receive your card by May 8, please contact support to issue a new card: http://www.payoneer.com/contactus.aspx

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • rudyhsrudyhs Posts: 4Member

    thanks for the response :)

  • rudyhsrudyhs Posts: 4Member
    until now the card has not arrived yet. is there a solution? 
    I've contacted support
  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Hi,

    If you've contacted support that's great - they will assist you and issue a new card for you. Please allow up to 3 business days for customer support to reply to your inquiry.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • rudyhsrudyhs Posts: 4Member

    until now there has been no reply. and support is always offline  :phew:

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