Payoneer Account shows elance escrow is linked, but elance doesnt.

My payoneer account shows that Elance Escrow is linked, but it does not appear so on my Elance account. Elance help center says I need to send a request to transfer funds from Payoneer.com, but everytime I try, Payoneer says since account is linked, I cant do that. I'm going around in circles!! HELP!!!!
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Hi,
I see that on our end Elance is linked to your Payoneer account. Could you please check with Elance again? You should be able to transfer your earnings to Payoneer.
Romi
Community Manager at Payoneer
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