Account Aproval

maundinc

Hello,

 

I am a web developer and sign up payoneer account on behalf of my client to receive payments from his website through a third party to payoneer account 

 

I submitted a scanned copy of the client's identity too few days after I received email from payoneer that

 

"We're sorry, but your recent application for a Prepaid MasterCard® has been declined.

Should you believe this to be an error please contact us at Payoneer Contact Form

Your Application Reference Number for this matter is: 4344964."

 

I contacted the customer support centre to inquire about the cause of application decline and what to do to solve the issue I received a reply with generated ticket number: LTK1216101952724X  and have since not hear from any personnel from payoneer, can you please look into this issue for me to clarify the cause of decline

 

Thank you

 

 

 

Romi

Hi,

 

Please note that it may take up to 4 business days for an email inquiry to be replied to. You can always use our live chat or call us directly for a quicker response.

http://www.payoneer.com/contactus.aspx