Didn't receive payment but account balance was deducted. MCB ATM

Hira Hussain Sabri
Hira Hussain Sabri Member Posts: 4 ✭
in Payoneer in Pakistan
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Comments

  • aliravian
    aliravian Member Posts: 2 ✭
    You have to fill a claim form at MCB's same branch, that you did not receive money from ATM withdrawal.
  • adojutt
    adojutt Member Posts: 3 ✭
    Same Shit Happens with me today !
  • Hira Hussain Sabri
    Hira Hussain Sabri Member Posts: 4 ✭
    Payoneer solved my problem on 26th September. =)
    Took quite some time but am glad that i got my money back. MCB doesn't help though. I am thinking of trying standard chartered next time.
  • kashee
    kashee Member Posts: 3 ✭
    how your problem solved ?you have filed dispute form?
  • Hira Hussain Sabri
    Hira Hussain Sabri Member Posts: 4 ✭
    Yes, payoneer sent me a dispute form. I submitted my request, they sent me the form, I printed it, filled it, scanned it and sent it to them. They made a conditional credit to my account which became available after confirmation. Took about 1 month 15 days I think.
  • Alieve
    Alieve Member Posts: 12 ✭✭
    payoneer support is not working as it was working in 2012...
    It's gone worst
  • nht
    nht Member Posts: 5 ✭
    Hello Hira i'm glad that your money is back to you. However can you explain me that: They made a conditional credit to my account which became available after confirmation. Took about 1 month 15 days I think. without any interest. thank you
  • kalim
    kalim Member Posts: 2 ✭
    I am in a fix right now so I need some help please.



    I made a transaction of Rs. 13500 on dated 2-12-2014 from MCB ATM (Miani branch, Tehsil Bhalwal District Sargodha). The balance in my Bank Of Punjab Atm card was 13690. The ATM didn't give out the cash and said that your time limit has expire while my balance was deducted from my Bank of punjab Bhera Branch Account and now it's just Rs. 173.



    I need help on what to do now. I went to the bank today and they said that there must be some glitch during exchange so bank of punjab will reimburse the amount in 48 hours and if that doesn't happen then you should contact bop support because the bank has nothing to do with it.



    I need to know how will I get my hard earned money back. I have been using the same ATM for 4 years and this is the first time that something like this happened.



    Please help.



    Thank you

    kalim
  • Javedrh
    Javedrh Member Posts: 2 ✭
    > @Hira Hussain Sabri said:
    > Yes, payoneer sent me a dispute form. I submitted my request, they sent me the form, I printed it, filled it, scanned it and sent it to them. They made a conditional credit to my account which became available after confirmation. Took about 1 month 15 days I think.
  • Javedrh
    Javedrh Member Posts: 2 ✭
    Hira Hussain Sabri,
    Its a good news. same is happened with me. Can you advise process of this claim or did you receive money in you account automatically by payoneer? Please guide me.
    Thanks and regards,

    Javaid Baig
  • Rovshan
    Rovshan Member Posts: 2 ✭
    I have not received payment, but account balance deducted. No USD amount is written in ATM. When I check my balance, I see that balance is deducted. I ask you to support me and back my balance to my account.
  • naimaj
    naimaj Member Posts: 1 ✭
    > @aliravian said:
    > You have to fill a claim form at MCB's same branch, that you did not receive money from ATM withdrawal.

    Did you receive your amount?

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