Didn't receive payment but account balance was deducted. MCB ATM
I am in a fix right now so I need some help please.
I made a transaction of Rs. 5000 yesterday at about 3:30 p.m. (GMT+5) from MCB ATM I-9 Islamabad. The balance in my Payoneer card was $56.78. The ATM didn't give out the cash and said that it was out of order while my balance was deducted from my Payoneer card and now it's just $0.04.
I need help on what to do now. I went to the bank today and they said that there must be some glitch during exchange so Payoneer will reimburse the amount in 48 hours and if that doesn't happen then you should contact Payoneer support because the bank has nothing to do with it.
I need to know how will I get my hard earned money back. I have been using the same ATM for 2 years and this is the first time that something like this happened.