Someone used my card in another country?

erebarerebar Posts: 6Member

Hello im not sure if this is the case. Can you check the attached image?

 

There's a transacction of $1.52 with todays date.

 

Merchant Name COCA COLA MIAMI FL
Transaction Type POS Purchase

 

Its a POS purchase. Does this means my card was somehow cloned?.

 

There is also a pending transactions:

COCA COLA MIAMI FL MIAMI FLUSA    $-1.52

 

What should I do? Ive changed my pin and pass and have send an email to support. Is it enough?

Comments

  • JustineJustine Posts: 168Guest ✭✭✭✭✭✭

    Hi there,

     

    If you think that your card was used by another you just need to contact customer support and they will get back to you as soon as possible.

     

    If you would like to speed up the answer it is best to contact them via chat or phone call.

  • erebarerebar Posts: 6Member

    Yes thanks, I contacted payoneer by email the next day, they blocked my account and send me a new card which Ive already activated.

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