My Payoneer card is expired. but i still can not see "Renew Card" option on the website

Answers
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same here, already created a request: #150910-022434. Please follow upWarning No formatter is installed for the format ipb0
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My Payoneer card is expired. but i still can not see "Renew Card" option on the website.
I've contacted customer support via email but no reply till today. Ticket # #160626-003445
please help me...0 -
I am having the same problem. I have already contacted customer support. My Ticket #160916-0034360
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I am having the same problem. I have contacted customer support. My Ticket #161205-0157100
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Same problem with me. Only automated reply from support and no action. Ref number 170302-0080200
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I am having the same problem. No reply from customer support and no renew option. Ticket #170310-0109850
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Hey guys,
Receiving the automated reply is completely normal. While it does help the Payoneer representative get additional information to resolve your inquiry, at times the automated email may not be related to your specific question.
Even if that is the case, it is important that you reply to the automated response so the ticket can be redirected to the next available Payoneer represetnative to assist you with your submitted ticket.
Happy and willing to answer general questions.
For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.
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My Payoneer card is expired. but i still can not see "Renew Card" option on the website.
I've contacted customer support via email but no reply till today. refrence: 170302-009454
please help me...0 -
Heed my advice in the last message I posted in March and you will get a response from a Payoneer support representative in a timely manner, of that I can assure you.
Happy and willing to answer general questions.
For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.
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ok thanks
i hope it will solve it0 -
Hello, my card expires in 3 month but I still can not see "Renew Card" option. Can You help me? Thanks0
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my payoneer card expired on 05/17 .how can i renew it.0
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Hi @sfaridcste,
If you are unable to order the replacement card from your account, you will need to contact Payoneer support for assistance in the reorder.
Keep in mind, that you need to be recently active in receiving payments or have an active balance before a new card will be ordered for you a no additional cost.Happy and willing to answer general questions.
For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.
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Same issue my card expire on 11/20160
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My Payoneer Card has expired 3 months ago now i want to re issue my Card there is no option in re issuance in my account settings would you please guide me.0
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My payoneer card has been expired since August and i dont have any option there to activate it again. please help.0
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@nidamaham Hello,
Unfortunately, your account is part of our old card account programs.
You will need to create a new Payoneer account with a new email.
This will ensure, you have the latest updates and features Payoneer has to offer.
Thank you.
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