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temporarily deactivate card

iBichaiBicha Member Posts: 9 ✭
in Ask The Community

Hi,

 

Let's say for some reason i'm not using my card for a while. Can i deactivate so it can be activated later? does it loose its balance once deactivated (if possible)?

 

Thank you.

Comments

  • JustineJustine Guest Posts: 168 ✭✭✭✭✭✭

    Hi,

     

    Your card will be automatically deactivated if you have not used it for a while. You will not loose your balance and you will have the option to activate it at a later stage by contacting our customer support.

  • iBichaiBicha Member Posts: 9 ✭
    Justine wrote on July 21 2014, 3:44 PM: »

    Hi,

     

    Your card will be automatically deactivated if you have not used it for a while. You will not loose your balance and you will have the option to activate it at a later stage by contacting our customer support.

    Alright, but can i deactivate it myself or ask support to do so without waiting for a while?

  • JustineJustine Guest Posts: 168 ✭✭✭✭✭✭

    Please contact support at http://www.payoneer.com/contactus.aspx

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