Help Needed About Paypal

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  • cyberdavecyberdave Posts: 1Member

    Hi, I have a question.  I see that you have updated the USPS bank to BOA from FCB.  Now I had previously setup FCB in paypal, and that setup is currently active and in place from Paypal.  I initiated a small transfer of funds to Payoneer from Paypal.

     

    I had tried to add a new bank account and got the dreaded "cannot add bank account at this time message" but there has been no interruption from paypal with my FCB account setup, although I had actually not used that previously in paypal, but was planning to do that now.

     

    So my question is, in reading another FAQ, you state (payoneer that is) that the old bank details will remain active and that this can still be used and to use the new bank details with new companies that I setup for payment services.

     

    So when paypal sends the money from paypal to payoneer, will that money be put to my payoneer account ok, using the original FCB bank details?

     

    I read also that to get new bank account setup with paypal, that I have to contact paypal to set that up manually by calling them... this I suppose I can do, but would rather not have to deal with it, so if I can continue to use the original FCB bank that I already have setup with Paypal, that would be ideal.

     

    Thank you in advance for your information, and if you need further information from me, please let me know.  Thank you.  

     

    p.s. with the FCB bank details, this is coming from business paypal account, verified already from supported paypal country.

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭
    edited January 2014

    Hi,

    Indeed the old bank details are active and any transfer you make through FCB on PayPal will get to your Payoneer account.

    Romi

    Community Manager at Payoneer


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  • cyberdavecyberdave Posts: 1Member
    Romi wrote on January 22 2014, 3:20 PM: »

    Hi,

    Indeed the old bank details are active and any transfer you make through FCB on PayPal will get to your Payoneer account.

     

    Hi, ok, that is good news indeed.  I guess I will find out, I made my first transfer to payoneer today for a small amount 35e just to test, and if works out, then I will transfer more...  thank you for your response.

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    It should work without a problem - from now on, when adding new sites/services, please use the BofA details.

    Please note that it may take up to 7 business days for the payment to load on Payoneer.

    Romi

    Community Manager at Payoneer


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  • ClaudiuClaudiu Posts: 2Member

    Hey there,

     

    I am having a hard time adding my Payoneer account (the USPS details) into my Paypal account, so that I can withdraw Paypal funds onto my Payoneer card.

     

    Whenever I try to add my USPS details to my Paypal account, I get the following error message from Paypal:

     

    We were unable to process your bank account registration at this time. We apologize for the inconvenience. Please try again at a later date.

     

    I've noticed similar threads on the forums, but in all cases the problem was that people tried to link the bank account details while having no funds in their Payoneer account. This isn't the case here, as I have quite an amount of money available.

     

    Is there some kind of approval process required? Do I need to do something special except for filling in the USPS details?

     

    Thanks!

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Hi,

    As you've seen, you indeed have to have funds on the card in order to link PayPal with Payoneer.

    If you have funds, please contact PayPal directly and they will be able to assist you manually and help you add the bank details.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • ClaudiuClaudiu Posts: 2Member

    Thank you for the reply, Romi.

     

    I will take this up directly with Paypal, then.

     

    Have a nice day!

  • AyeshakhAyeshakh Posts: 0Member

    Few days ago, I registered bidvertiser.com for advertising my blogs, but before that it gave an option first to connect the account with paypal so that next time when free balance is over; the site can then automatically withdraw it from my paypal balance. I thought as my paypal balance is already zero, there's nothing wrong to connect. after a few days i forgot to pause my ad then i received email from paypal that the payment is in pending. i tried to cancel the payment but couldn't. Then paypal tried to deduct the amount from my Payoneer account but there also the balance was zero.

     

    For quite a long time my paypal account was connected with payoneer account and became a verified. But I never had a chance to withdraw to payoneer account. And now after this issue my paypal became unattached to my payoneer account and its written to get verified. Im so upset what to do now as i've already tried to add the same bank account but it refused telling me that its wrong details. 

    Please help me, how can i get my paypal verified again with my first century account?

    If somehow i try to get balance in my payoneer account, will paypal be able to accept that account again ??

     

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Hi,

    Unfortunately as this is solely a PayPal issue, we cannot assist with this. I suggest you contact PayPal directly.

     

    Regarding receiving funds on Payoneer, there are two main ways to get payments on your card:

    1. Partners (sites/businesses we work with)
    2. US Payment Service (a service which allows you to receive payments from many approved US companies such as PayPal, Amazon, eBay and more)
     
    You could try re-adding your USPS details once you have funds on the card.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • kajalpashakajalpasha Posts: 1Member

    Hello,

     

    I have again in trouble. I have made withdraw request from paypal, and in paypal, status showing "Completed" from more than 2 days. But in my payoneer account, nothing is showing event waiting/pending status. Please help me.

     

    Regards

    Md Nasimuzzaman

  • yassine10yassine10 Posts: 1Member
    kajalpasha wrote on February 3 2014, 4:06 PM: »

    Hello,

     

    I have again in trouble. I have made withdraw request from paypal, and in paypal, status showing "Completed" from more than 2 days. But in my payoneer account, nothing is showing event waiting/pending status. Please help me.

     

    Regards

    Md Nasimuzzaman

     

    do not lost your time with payoneer

    it take 10 days to get payment approved from sucks payment department or your payment simple delecine

     

    go to talk gold forum and buy a plastic visa to withdrawl youe payment from paypal within 24 hours

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Hi,

     

    Please note that PayPal transfers may take up to 7 business days to appear on Payoneer. This is not because of us, it's simply that these types of transfers can take time, depending on country and load processes.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • harishereharishere Posts: 0Member

    Hi

     

    I signed up on Payoneer and received account details of an account on First Choice. I used it to verify my PayPal account. Now I want to withdraw some funds from PayPal to Payoneer. I checked my Payoneer account today and noticed Bank of America with a routing number and bank account number under US Payment Services optioin at the top in My Account.

     

    I have First Choice account in PayPal and Bank of America account on Payoneer. I am confused, where should I withdraw my funds from PayPal inorder to receive them in Payoneer and use its MasterCard.

     

    Please any advice.

     

    Haris

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Your old USPS bank details are still valid and will work. You can withdraw PayPal funds through these details and it will reach your Payoneer account. When adding new services/sites, please use the new BofA details.

    Romi

    Community Manager at Payoneer


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  • ABGaulABGaul Posts: 8Member

    thats great news...

     

    i will try to use that method to transfer some money from paypal to my payoneer USPS, and will works because i'm not have any $ on my card.

  • omegasplitomegasplit Posts: 0Member

    Pozzzzzzzzzz everyone on the forum ...
    Here I am from Croatian and I have a problem, some of the funds we received via Paypal account and I would like to transfer and withdraw funds from your PayPal account to your Payoneer karticu.Sad'm interested in what way and how do you uradim.Molim vinegar if we show you how to do it step by step ... thanks in advance.

     

    Andrija

  • DangerousBroDangerousBro Posts: 1Member

    Case Id -    LTK1216101498766X

     

    Is Payoneer also becoming like PayPal?

    With no replies from relevant department just closed my USPS and sent my $1400 back to my PayPal account who is anyways a fraud company but we have to use them as we have no option. Why is Payoneer doing this? I made a thread earlier which was deleted as Payoneer was scared that there other customers will get to know about them. Why is this happening? I was a happy Payoneer customer but now  I am not. They wanted my client's eBay profile screenshot for which I told them to wait until he came online but they didn't and they closed my USPS service but still I sent it to them and still no responses from them. I was on live chat with Joshua from Payoneer and he told me that they will respond and I asked him will they respond If I call them? He is like I will get the same response. 
    What is going on with Payoneer? Why are they doing this? I have not broken any rules or anything. They say that I am using another guy's account to send payment to USPS but that is not true. I am receiving payments from him to my PayPal account as he is my client. I sell Products to him and he sells them on eBay. I proved that also to Payoneer but still no response from them.

    @Nissim @Romi @Talia None of them have helped me even after emailing them. 

  • Naveed AbbasNaveed Abbas Posts: 6Member

    Hi, 

     

    I requested payoneer Card. Its estimated date was between 3/28/2014 and 4/4/2014. I hope this will arrive soon.

     

    Actually my question is that, I have sent an amount (90 USD) from Paypal to my Payoneer account 2 days ago.

    Will  I  receive my money in payoneer account in few days or It will not show up till I receive my Card and activate it. ?

     

     

    The Transaction from Paypal has been completed.

  • naeemriazmitnaeemriazmit Posts: 2Member

    Paypal to payoneer moeny transfer usualy takes 3 to 4 working days.

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Hi,

    You can receive payments before receiving the card itself. PayPal payments may take up to 7 business days to appear in your balance.

    Regarding your card arrival dates - sorry to see it has yet to arrive. If it doesn't arrive by April 12, please contact support to issue a new card: http://www.payoneer.com/contactus.aspx

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • Naveed AbbasNaveed Abbas Posts: 6Member

    Alright Thanks a lot.

    I hope I will receive my Card Soon :)

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭
    You will need the US Payment Service in order to withdraw from PayPal to Payoneer: http://community.payoneer.com/index.php?/topic/1948-what-is-the-us-payment-service-how-does-it-work/

    Please note that in order to link your Payoneer with PayPal, you must have funds on your Payoneer card. If you have no funds it will not work for you since PayPal won't be able to charge the verification amount
     
    If you have funds and still unable to verify the account - please contact PayPal directly.

    Romi

    Community Manager at Payoneer


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  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Hi,

    I'm sorry again, about the situation.

    We've deleted the threads since we were discussing this privately with you over e-mails and private forum messages, and didn't see the need to have it posted all over the forum.

    As mentioned in our emails and messages, unfortunately we've disabled your US Payment service and cannot reinstate it. You won't be able to use it.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • jbizerayjbizeray Posts: 7Member

    Hello,

     

    I got my USPS account associated with my Paypal account by calling Paypal customer service and they entered it for me.  I then withdrew $61.92 to my Bank of America (BOA) account on 9/4.  On 14/4 the funds were returned to my Paypal account because of a "technical problem".  I then spent an entire day on the telephone speaking to Paypal and Payoneer customer support and finally verified that Paypal had entered the correct bank account details.  I have now withdrawn the $61.92 to the USPS for a second time and am witing for the funds to either be credited to my Payoneer account or be returned again.

     

    I have also researched the Payoneer forum, found and contacted another Payoneer customer who is successfully using his Payoneer USPS account with Paypal UK.  The only differance between our account setups is that he is using a First Century Account for his USPS and I am using BOA.

     

    I am now convinced that the problem is occurring either at BOA or Payoneer.  I even tried speaking to BOA Corporate ACH (the branch associated with the routing number) but they would not speak to me because they had no means of identifying me...

     

    So now I'd like to get proactive and ask since I expect the withdrawl to the USPS is going to be returned that you guys investigate at your end if/when this happens. 

     

    Many thanks in advance,

    John Bizeray

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭

    Hi John,

     

    We have many account holders around the world using their US Payment Service with BoA to receive payments (including account holders from the UK). Please keep me updated once the payment arrives, and if there are any issues please send me a DM and I will be happy to assist.

     

    In addition, support for the US Payment Service can only currently be given by Payoneer, as it is only a collection account and not an actual bank account.

    Nissim
    Director of Community at Payoneer
  • jbizerayjbizeray Posts: 7Member

    Hi Nassim,

    I have sent you a PM with the following attachments:

    1.  A pdf containing my Payoneer USP profile.

    2.  A copy of the returned Paypal transaction.

    I cannot begin to describe how inconvenient not being able to withdraw funds from Paypal is - I have been stuck now for over a week.  I am sure you understand that waiting around for 5 days for the latest transaction to succeed or be reversed is going to cause problems.  

     

    Please can you confirm everything is OK at the Payoneer end, and, explain why the original transaction was reversed?

     

    Many thanks in advance,

    John Bizeray

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭

    Thank you - will follow up and reply to your PM.

    Nissim
    Director of Community at Payoneer
  • sourav_jnssourav_jns Posts: 0Member

    I want to fund my card by skrill and payple. how to do this? can anyone advice me?

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Hi,

     

    In order to transfer business-related payments from Skrill & PayPal to Payoneer, you'll need to apply for our US Payment Service: http://community.payoneer.com/index.php?/topic/1948-what-is-the-us-payment-service-how-does-it-work/

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • mvd1987mvd1987 Posts: 1Member

    My card was blocked, and I didn't notice and I went ahead and made a withdrawal from my paypal account.

     

    This was done on May 14th and on May 15th it said completed on Paypal's end today May 20th when I

     

    checked my paypal I see where the funds were reversed with this message "The withdrawal to your bank account

     

    could not be completed because of a technical problem. The money has been returned to your PayPal account" 

     

     

    Is it because my card was blocked why payoneer did not receive the withdrawal and it was reversed?

     

  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭

    Yes, when the card is blocked you cannot receive payments using the US Payment Service. The payment was reversed and will be back in your PayPal account within 7 business days.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • mvd1987mvd1987 Posts: 1Member
    Romi wrote on May 21 2014, 12:07 PM: »

    Yes, when the card is blocked you cannot receive payments using the US Payment Service. The payment was reversed and will be back in your PayPal account within 7 business days.

    Ok thank you for the info

  • mainurbdmainurbd Posts: 2Member
    msalambd03 wrote on January 29 2013, 12:06 AM: »

    Just got the mini balance. It was .05 and .02. Now verified.

    Dear Mr. Salam, I entered my US American virtual Bank account ( payoneer) in Paypall.. so, I need to know, How can I see the 2 small deposit amount to verify my paypall..will thatt be visible from my payoneer accont? Pls let me know.

     

    Thanks again.

    Mainur

  • anime12345anime12345 Posts: 8Member

    Yes Guys as the topic suggest it still works...

     

    OK so i am from middle east and i have a PayPal account.

     

    so i wanted to verify it.. now there are two ways of verifying it by bank account or debit/credit card.

     

    and my PayPal account only allows linking of US Bank account because i think i am in the middle east. tats y.. and maybe they don't support PayPal to local bank transfer in the middle east.

     

    anyway so I Entered the details for the us payment service but when i clicked enter it said

     

    you cannot add a bank account at this time..

     

    Now A common solution to the above problem is to go to contact us (i.e PayPal) by email.. then pick the appropriate topic

     

    and send them a message that i am trying to add first century Bank as my bank account but PayPal is giving me the

    you cannot add a bank account at this time.. Error.

     

    Please resolve this issue.

     

    after just few minutess they will send u a message that dear sir i have made the adjustments to your account and now you can add your bank account.

     

    and voila add the bank details correctly and after 2-3 days PayPal will send you two deposits to your payoneer account.

     

    :):)

  • Papusoiu NicoletaPapusoiu Nicoleta Posts: 2Member

    Oh my God,I have looked for a solution everywhere! THANK YOU SO MUCH!!!

  • nation9knation9k Posts: 0Member

    A friend of mine had issues with adding bank to Paypal. This is the response he got back. 

     

     

     

    Thank you for contacting PayPal.

     
    This is XXXXXX, your Account Specialist for today. I hope you are doing well.
     
    Mr. XXXXXX, I can see that your bank account was processed through Payoneer. Please be advised that we just had an update that effective immediately, as a security measure, we will no longer process transactions to bank accounts from Payoneer regardless of the country the customer resides in. This must be the reason that you were getting an error message when in you tried to withdraw funds.
     
    For security reasons, we cannot disclose as to why we can no longer transact with Payoneer. Please try to add a different US bank account.

     

     
    What next?
  • RomiRomi Community Manager Posts: 2,706Member ✭✭✭
    Unfortunately it seems that PayPal is not allowing you to add the US Payment Service to your account.
     
    I would suggest contacting them and requesting assistance with adding a new bank account.
     
    If they do not allow you to add this service, you will be unable to withdraw funds from PayPal to Payoneer. Please note that Payoneer is not associated with PayPal, and any withdrawal requests would be subject to PayPal rules and regulations.

    Romi

    Community Manager at Payoneer


    Find us on Facebook & Twitter

  • VosVos Posts: 8Member ✭✭

    This is huge, did Payoneer get notification of this from Paypal? For a lot of us non-US residents the only reason we got Payoneer and USPS was to use Paypal, if Paypal doesn't allow Payoneer anymore that would render Payoneer pretty much useless for us. That sucks.

     

    It says "will no longer process transactions". Does that mean users with already linked accounts will be affected too? I have a payment pending here which means it already went through Paypal (made on July 8th), so it seems it works but who knows, maybe I got lucky.

  • thilanka111thilanka111 Posts: 37Member ✭✭

    I'd be really glad if a Payoneer staff member replies to Vos's inquiries above before I withdraw a payment from PayPal to Payoneer again.

  • JonaJona Posts: 8Member
    I made a withdrawal with paypal to payoneer through US payment service on july 1 then receive to my account on july 4. I got that problem also adding bank account but I contacted paypal and they made adjustments.
  • JonaJona Posts: 8Member
    edited July 2014

    I thinks it depends on the country you reside. Some countries like US doesn't need a debit/credit card for verification so if you live in this country this is where USPS applies, that's why small deposits is needed in order to verify paypal while other countries needs a debit/credit card first for paypal verification before they add USPS to withdraw funds.

  • bilby91bilby91 Posts: 1Member

    I just tried to link my Payoneer Bank Account to Paypal but had no success. "We were unable to process your bank account registration at this time. We apologize for the inconvenience. Please try again at a later date." 

     

    Any updates on this ? 

  • myers424myers424 Posts: 4Member

    this is so sad. i just received my payoneer card 2 days ago and got approved for US Payment service today. What about the Card itself, is it also not usable in paypal anymore? 

  • VosVos Posts: 8Member ✭✭
    bilby91 wrote on July 20 2014, 7:55 PM: »

    I just tried to link my Payoneer Bank Account to Paypal but had no success. "We were unable to process your bank account registration at this time. We apologize for the inconvenience. Please try again at a later date." 

     

    Any updates on this ? 

     

    I believe that has nothing to do with it.

     

    That actually happened before too, you have to contanct them and they will call you back giving you instructions on how to do it, they have to unlcok something on your account for the process to work.

     

    check this:

     

    http://community.payoneer.com/index.php?/topic/8053-paypal-you-cannot-add-a-bank-account-at-this-time/

     

    I don't know if they will block you or what (I don't know what's going on anymore), just don't mention payoneer just to be sure.

  • jaribhaijaribhai Posts: 9Member
    Vos wrote on July 11 2014, 10:26 PM: »

    This is huge, did Payoneer get notification of this from Paypal? For a lot of us non-US residents the only reason we got Payoneer and USPS was to use Paypal, if Paypal doesn't allow Payoneer anymore that would render Payoneer pretty much useless for us. That sucks.

     

    It says "will no longer process transactions". Does that mean users with already linked accounts will be affected too? I have a payment pending here which means it already went through Paypal (made on July 8th), so it seems it works but who knows, maybe I got lucky.

     

    You are saying right, I referred Payoneer to thousands of users who were unable to use Paypal because it didn't support their country. If this happens, Payoneer and Paypal both will loose a huge quantity of customers. My referrers are using Payoneer just because they have no choice rather than Paypal to accept payments. It is a horrible step from Paypal and Payoneer should try to communicate with Payoneer with this issue.

    I have already applied for a withdrawal from Paypal to Payoneer. Hope it goes fine.


    myers424 wrote on July 21 2014, 2:09 PM: »

    this is so sad. i just received my payoneer card 2 days ago and got approved for US Payment service today. What about the Card itself, is it also not usable in paypal anymore? 

    The problem isn't linking the card, the problem is you won't be able to withdraw funds from that card because you may verify your paypal account using payoneer debit card but it isn't necessary that Paypal would transfer funds to your Debit Card because I haven't seen any option yet in Paypal which allows users to withdraw funds in Payoneer debit card.

  • jaribhaijaribhai Posts: 9Member
    bilby91 wrote on July 20 2014, 7:55 PM: »

    I just tried to link my Payoneer Bank Account to Paypal but had no success. "We were unable to process your bank account registration at this time. We apologize for the inconvenience. Please try again at a later date." 

     

    Any updates on this ? 

     

    Well this happens a lot with new customers. When this happens to my referrals, I advise them to try again at different date and they successfully complete the process. Well today I also tried to add a payoneer bank account 10 hours ago in a fake paypal account just to check the claim being discussed in this thread. I used Payoneer routing number and a fake account number by manipulating some digits of my own Payoneer account number so that I could verify that claim. Well the results were that the process went smoothly and they said they will transfer two amounts in my Bank account to verify its ownership. The bank account was named Bank Of America and the screenshot of account is here.

     

    15wgc5i.png

     

    I did this after one month of the creation of this thread and also in between this period, I successfully linked my cousin's paypal account with Payoneer. I think that was on 15th of July. I was presuming that this thread has started just today so I replied above questions :p

    Well I just checked the creation date of this thread which is 1st july and today is 30th july. So I can think there is no problem using Payoneer with Paypal.


    Romi wrote on July 2 2014, 1:34 PM: »

     

    Unfortunately it seems that PayPal is not allowing you to add the US Payment Service to your account.
     
    I would suggest contacting them and requesting assistance with adding a new bank account.
     
    If they do not allow you to add this service, you will be unable to withdraw funds from PayPal to Payoneer. Please note that Payoneer is not associated with PayPal, and any withdrawal requests would be subject to PayPal rules and regulations.

     

     

    I think that they stopped US payment service for a very short period of time, now it is working.

  • jaribhaijaribhai Posts: 9Member

    Today I received Payments from Paypal to Payoneer US Payment Service account.

    Here you can see the proof :)

     

    16joqrp.png

  • myers424myers424 Posts: 4Member

    it still does not working and when I try to add my bank account i get the same error!

  • jaribhaijaribhai Posts: 9Member
    myers424 wrote on August 4 2014, 6:16 AM: »

    it still does not working and when I try to add my bank account i get the same error!

     

    Then my advice is to try with different Paypal account. Have you tried a new paypal account?

  • myers424myers424 Posts: 4Member
    jaribhai wrote on August 4 2014, 4:40 PM: »

    Then my advice is to try with different Paypal account. Have you tried a new paypal account?

     

    why am i expected to have multiple paypal accounts. they won't allow that.

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