Questions about Bank Transfer in Peru

PeruvianPro
PeruvianPro Member Posts: 64 ✭✭
in Ask The Community
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  • Justine
    Justine Guest Posts: 168 ✭✭✭✭✭✭
    Warning No formatter is installed for the format ipb
  • PeruvianPro
    PeruvianPro Member Posts: 64 ✭✭
    Warning No formatter is installed for the format ipb
  • PeruvianPro
    PeruvianPro Member Posts: 64 ✭✭
    Hello,

    I've just received my first and last transfer and I want to tell you that this is NOT a local Bank Transfer. It's a wire transfer since my bank charged me over $22 for this.

    The inaccurate information I was provided led me to lose over $22.


    Patricia
  • PeruvianPro
    PeruvianPro Member Posts: 64 ✭✭
    FYI, LTK1216103162303X
  • Nissim
    Nissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭
    Hi,

    We do support local bank transfers to Peru, in PEN.

    I have asked a customer support supervisor to look into why you received a wire transfer, and have also asked them to refund the landing fee charged to your bank account.

    You should be hearing back from them within 1-2 business days.
  • PeruvianPro
    PeruvianPro Member Posts: 64 ✭✭
    Hi Nissim,

    I appreciate your reply. I was refunded the landing fee a few hours ago.


    Thank you very much for that.

    Patricia
  • Nissim
    Nissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭
    Happy to help, Patricia, and again our apologies for any inconvenience caused. We will update you via e-mail once the technical issue of the transfer sent to you has been investigated.

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