auto confirmation of the loaded funds

jody
Member Posts: 9 ✭
hi i think its better to have a auto confirmation of the loaded funds from payoneer partners to payoneer account by doing this people will not get skeptical whether they will use the funds right away 3 to 5 business days is like waiting for years payoneer should do something about this
and also i would like to mention about your support
why does your client need to wait for 4 business day only to answer their question
customer service need an exact answer 2 to 3 hours is ok i think you need to hire a 24/7 customer service representative in each country to have a better service
and also i would like to mention about your support
why does your client need to wait for 4 business day only to answer their question
customer service need an exact answer 2 to 3 hours is ok i think you need to hire a 24/7 customer service representative in each country to have a better service
1
Comments
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I have the same problem here. I am using the US Payment Service from Payoneer. I attached it on my PayPal and now I need to wait for my funds for days. For example i have a payment in pending for approval since Sept 09 and today is Sept 14. The funds are not loaded, are still in pending
Its not normal at all0 -
yes i still have pending funds from amazon payoneer should do something about this
this is the only thing i hate about them they confirm the money like decades and also their support can reach out to you for amost 1 week0 -
Please note that we do offer immediate customer support, via telephone and live chat. E-mails to take a few days to be reviewed.
In regards to payments, while the majority are funded automatically, some do require a manual review. We understand that this can at times cause a slight delay, however it is a process that is necessary in order to ensure the financial security of both Payoneer and our account holders.0 -
yes sir nissim we do uderstand that but i think 3 business days would be enough to review all the nesessary thing betwee the payoneer and the account holder
o the other hands can you check my funds on my payoneer? or you have a limits to do things? :smile:0 -
You are most likely experiencing an added delay due to the weekend - in the majority of cases payments are reviewed immediately or within 24-48 hours.
Unfortunately, no, we do not have access here on the forum to assist with account specific support or payment related issues.0 -
oohh and i forgot what are those payment that require a manual review so that we know can you tell us please :smile:0
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> @Nissim said:
> You are most likely experiencing an added delay due to the weekend - in the majority of cases payments are reviewed immediately or within 24-48 hours.
>
> Unfortunately, no, we do not have access here on the forum to assist with account specific support or payment related issues.
so i think that it should be here by monday right? the funds arrive sept 110 -
All payments are passed through our automated systems, which look at various different pieces of information. Based on this review, the payment will either be processed automatically or will require a manual review.
I'm not able to provide specifics on this process, for security reasons, however I assure you that all decisions are made to ensure your financial security, and we do our best to have all payments available as soon as possible.0

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