How will I received my card?

Ayuba
Ayuba Member Posts: 1 ✭
in Ask The Community
How will I received my card is it going to delivered to my post office address or to my resident's?
Thank you

Answers

  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
    Your card will be shipped to your home address, as you provided when filling out the Payoneer application.
  • lorerodri
    lorerodri Member Posts: 21 ✭✭
    @nissim But recently i asked Payoneer support to send my card to my courier in Miami because my card was supposed to arrive last sept. 3, i'm i still waiting.....I live in Dominican Republic
  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
    The card would be shipped to whichever address you provided us with.

    If you want to confirm exactly which address the card was sent to, you will need to contact our support department directly.
  • lorerodri
    lorerodri Member Posts: 21 ✭✭
    @nissim I did, and i still waiting , defenitely you need much more support personnel to help us
  • Justine
    Justine Guest Posts: 168 ✭
    Hi,

    Please see the email that we sent to you, requesting a copy of a receipt from the courier company email , stating that you have registered for your service.

    Thanks!
  • lorerodri
    lorerodri Member Posts: 21 ✭✭
    I sent it to you the same day of the email, a copy of the most recent order received through my courier in Miami, if this do not work for you, why haven't you replied me the email?

    I really want your help

    Thanks
  • Justine
    Justine Guest Posts: 168 ✭
    I have looked into this for you and the relevant department is currently reviewing this and will get back to you soon. 
  • lorerodri
    lorerodri Member Posts: 21 ✭✭
    @justine I just sent you another email with some relevant information about my courier registration, just in case you need it.

    Hope this helps

    Thanks
  • lorerodri
    lorerodri Member Posts: 21 ✭✭
    Hi @justine have you received any feedback from the customer support regarding my shipping of my card?

    Thanks
  • lorerodri
    lorerodri Member Posts: 21 ✭✭
    At last!!!! i got my card, i had to use my PO box address to receive it.
  • J_Cas
    J_Cas Member Posts: 1 ✭
    > @lorerodri said:
    > At last!!!! i got my card, i had to use my PO box address to receive it.

    lorerodri, Did you get it through a courier? Are you able to use it in Dominican ATMs? I'm planning to do the same and would like to know. Thanks in advance.

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