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Account/Bill/Fiscal ID/Number related to the Transaction ID

vojab
vojab Member Posts: 1 ✭
in Ask The Community
Hi,

I made a purchase on vending machine using Payoneer card but I didn't received the printed bill (machine didn't printed bill).

Now I need to make reclamation and service asks for bill number.

Is there any way to get associated bill number from Payoneer if I have Transaction ID?
Does Payoneer holds and provides that information?

Thanks,

Comments

  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
    Unfortunately the Bill Number would be something issues by the specific machine, and Payoneer does not have access to that network or information. We can provide you with all details related to the transaction within MasterCard's network, however this would not include the localized bill number within the merchant/machine's own system.

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