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Can I receive funds before my card is activated?

rizalbr
rizalbr Member Posts: 12 ✭✭
So I just created my account in Payoneer several days ago and ordered a debit card so yes my card hasn't been activated yet. The reason I create one is because I urgently have to receive a payment for my freelance work. Then, my client was showed me a proof of payment by sent me some screenshots. It's shown that he was using the load feature to transfer me the funds (load.payoneer.com) and will enter the account two days later.

What I'm asking is, can I still receive the funds while my card is on the way to come and my account hasn't been activated?

Thanks!

Answers

  • Nissim
    Nissim Administrator Posts: 3,602 ✭✭✭✭✭✭✭
    You can receive payments from companies that pay with Payoneer, even before your card is activated.

    In order to use the Credit Card Loading Service, however, you will need to be active in receiving payments to your account first.
  • rizalbr
    rizalbr Member Posts: 12 ✭✭
    > @Nissim said:
    > You can receive payments from companies that pay with Payoneer, even before your card is activated.
    >
    > In order to use the Credit Card Loading Service, however, you will need to be active in receiving payments to your account first.

    Thanks @Nissim, glad to hear that. I sent you another question via PM. Can you check and reply it soon?

    Thanks again for your help.
  • krida410
    krida410 Member Posts: 3
    edited July 2017
    Sir how can I get money after activation of card I can't see any details in my country Pakistan when I put my card to ATM machine it provides error message and I don't get any detail when I enter code and click on account details my card come out every ATM machine provide different error.what I do.
  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    edited July 2017

    It sounds like you are trying to use the card that has no money on it. When using an empty card, the error messages you will receive are either general ones for the card not being active or if there are not enough funds on the card.

    You are asking how to get money on the card, to which I ask, where do you plan to withdraw from to load your Payoneer account? The option to load funds to your Payoneer account from your personal card/bank account, receive cash gifts or donations are not supported by Payoneer's services.

    Payoneer's service is designed to assist you in receiving cross-border payments from companies and individual clients from all over the world.
    You can learn more about the different ways you can collect payments through Payoneer on their FAQ page.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • Nichy
    Nichy Member Posts: 1
    Please I need help here. I registered for Payoneer few days ago. Is it true that you can only order for the Payoneer card only when you have received funds into your online account? I was told so when I contacted a Payoneer customer support agent via LIVE CHAT two days ago, because I wanted to know how to set my shipping address. You see, I was not even able to order my Payoneer card in the process of registration. Is this a new development? I am so worried. Please reply ASAP. Thank you.