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Where is my money

Mohawsha
Member Posts: 1 ✭
Hi all I had a problem with a private load on 09/14/2014 i used my own visa card
the load was Rejected by Payoneer Security Department
the funds was credit from my visa card & i still didn't receive any refund
payment id 12144951
the load was Rejected by Payoneer Security Department
the funds was credit from my visa card & i still didn't receive any refund
payment id 12144951
0
Comments
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If a Credit Card Load is not approved, the pending authorization hold on funds is released and the funds are returned.
I would suggest contacting your card company and asking them why this pre-authorization is not available on your account yet, or contacting Payoneer customer support for assistance: https://payoneer.custhelp.com/0

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