Getting charged $5 for 2 consequtive transfers from Elance

wizzadwizzad Posts: 1Member
Hello, last week I received my Payoneer Prepaid MasterCard. I immediately transferred $100 from my Elance account. On this first transfer I was charged $5 which I assumed it was the card issuing fees...

I just made a second $100 transfer and this one also saying "(applicable fees will apply)".

What's happening, I thought transferring from Elance was free!

Thanks

andreas

Answers

  • NissimNissim Head of Community Posts: 4,013Administrator ✭✭✭✭✭✭✭
    Hi Andreas,

    This is likely a standard message or notification, letting you know that any applicable fees will apply to the withdrawal. If the listed fee for receiving a payment from Elance is free, than you will not be charged.

    If there are any issues, please contact us: https://payoneer.custhelp.com/
    Nissim
    Director of Community at Payoneer
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